Water System Frequently Asked Questions

Click here to read frequently asked questions.

Lead Service Inventory

To reduce the potential risks from lead in drinking water, New Jersey enacted a law in July 2021 that requires water systems to inventory service lines, notify residents of the potential presence of lead in their service lines, and plan for the replacement of all lead service lines within 10 years.

For more information, visit: https://nj.gov/dep/lead/ or Lead Service Line FAQ
Residents Receiving Notice of Lead Service Line
Steps to Reduce Exposure From Lead in Drinking Water

Questions about your High Bridge Borough service line: reach out to the High Bridge Borough Water Department at (908) 638-6588 or if you’re uncertain who your water supplier is, you can look it up: https://www9.state.nj.us/DEP_WaterWatch_public/
Questions should be referred to: LeadInDW@dep.nj.gov or 609-292-5550

High Bridge Borough Lead Service Line Inventory

Lead Service Line Certification |  High Bridge Water Services Inventory

Lead Service Line Replacement Program

If you would like to participate in the lead service line replacement program, then you must click the link below:
Click here: https://form.jotform.com/241545402373047

Drinking Water Quality Reports and Annual Certification Forms

Annual Drinking Water Quality Report 2026
Annual Drinking Water Quality Report 2025 | Annual Certification Form For Public Community Water Systems 2025-2026
Annual Drinking Water Quality Report 2024
Annual Drinking Water Quality Report 2023
Annual Drinking Water Quality Report 2022
Annual Drinking Water Quality Report 2021
Annual Drinking Water Quality Report 2020
Annual Drinking Water Quality Report 2019
Annual Drinking Water Quality Report 2018
Annual Drinking Water Quality Report 2017

Violations

Violation 14950
Violation 10437
Violation 10490

Winter Utility Termination Program

The Winter Termination Program prevents service discontinuation for eligible residential customers receiving residential electric, sewer and water service from a vendor (local authority, municipal utility, or rural electric cooperative) from November 15th through March 15th. The Borough of High Bridge  Utility Collector and Director of the Department of Public Works have determined that shut-offs will not occur between November 15th and March 15th in accordance with the Winter Utility Termination Program.

Report Street Light Out

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Attention Relief Measures for Resident Utility Customers

This notice announces relief measures for residential utility customers that have experienced
economic challenges during the COVID-19 pandemic. Please review this message in its
entirety.

Aviso Importante
Medidas De Ayuda Para Usuarios Residenciales De Servicios Publicos

Mediante este aviso se informa sobre las medidas de ayuda para usuarios residenciales de servicios públicos que han tenido dificultades económicas durante la pandemia COVID-19. Por favor, lea este mensaje completamente.

Struggling to pay your electric bill? Find the right assistance program for you.

See what programs are available in your area and learn about what type of assistance could be available based on your location, household size and income.

Covid-19 Housing Assistance Program Information

Click here for information

Elizabethtown Gas Energy Assistance Program

As winter approaches and households start to receive higher heating bills, we want to remind them that programs exist to help with utility costs.  Elizabethtown Gas is excited to be able to provide updated assistance program information and income guideline changes. Some changes include a higher monthly maximum benefit amount of $180 and changes to the USF Fresh Start program which may forgive your current outstanding balance. 

On October 1, 2021, Utility Assistance programs were expanded for a two-year period to better assist those impacted by the continuing pandemic. Income guidelines for assistance programs have been increased to allow more households to be eligible. For example, a family of 4 can make up to $106,000 and be eligible to receive assistance. In some cases, entire past due balances may be erased. Information on all available programs can be found on our website at www.elizabethtowngas.com/residential/energy-assistance.

 The below Energy Assistance Fact Sheet provides contact information for agencies that can provide more detailed information and program applications. Additionally, all programs have an online application, where applicants may apply for assistance without leaving their home.

ETG Energy Assistance Fact Sheet

JCP&L General Inquiries or Issues

– Non-working streetlights are reported to JCP&L here or at the following phone number: 1-888-544-4877

– Trees around power lines? Report it by clicking here

High Bridge Public Utilities

Jersey Central Power & Light (Electric) (800) 662-3115

NUI – Elizabethtown Gas (Natural Gas) To report a gas leak (800) 242-5830 or (800) 402-4009

Centurylink (Local Phones) (800) 829-8009

Comcast (Cable) (908) 689-3355

Casella (Garbage and Recycling) (908) 454-4550

High Bridge Utility Department (Water Supply) (908) 638-6588

High Bridge Utility Department (Sewerage) (908) 638-6588